UX Engineer

Description

• Who we are Jellyvision is known for ALEX®, the market-leading employee decision support platform that has earned the company thousands of customers, millions of users, and more than $600m in lifetime sales, profitably.

• While we’re so grateful for our success in the employee market to date, we have big ambitions to help those transitioning from employer sponsored care into the world of Medicare.

• Accordingly, a small team has been tasked with designing, developing, and iterating on a platform that will be the go-to resource for Medicare beneficiaries, reducing decision-making stress, increasing satisfaction with plan choices, and ultimately improving health outcomes by guiding users to the best possible coverage for their health, lifestyle, and financial well-being. Because this initiative is in incubation stage, we need team members who are: Scrappy, resilient figure-it-outters and comfortable with ambiguity.

• Deeply market and customer obsessed; every interaction is an opportunity to learn, improve, and better serve beneficiaries.

• Excellent communicators and collaborators who work with others to do what needs to be done, often wearing multiple hats as people in startups tend to do.

• Champions of progress over process. Here are some values that are front and center in all that we do: GUIDING PRINCIPLES Simplicity and Clarity at the Core: Transform the often overwhelming and confusing world of Medicare into an intuitive, user-friendly experience that breaks down complex terms and options into clear, actionable steps.

• Personalization for All: Recognize the unique needs of each beneficiary by delivering tailored advice that considers their health status, financial situation, and lifestyle, ensuring they choose the Medicare plan that best fits their individual circumstances.

• Trustworthy Guidance: Serve as a reliable source of information, leveraging up-to-date data and expert insights to ensure that beneficiaries are making decisions based on accurate, relevant, and unbiased information.

• When we have limitations, we name them. When there’s ambiguity in a choice for a user, we make sure they know it.

• And we play no favorites with any vendor in the ecosystem. We serve the user and the user alone.

• Empathy and Support: Understand the emotional and psychological aspects of making healthcare decisions, offering compassionate support that helps alleviate anxiety and build confidence during the decision-making process.

• We speak to “you,” our user, and bring personality, humility, humanity, and honesty into every word we share.

• Continuous Innovation: Stay ahead of the curve by continuously improving, integrating feedback from users, and adopting new technologies and methodologies to enhance the user experience and ensure the tool remains relevant in an ever-evolving healthcare landscape.

• Joy. (Or at least a healthy sense of humor) in service of our users and colleagues alike.

Requirements

• 5+ years of professional experience in UX design and front-end development

• Strong portfolio demonstrating UX design and implementation of intuitive, user-centered design solutions

• Expert in online content presentation, layout, and information design

• Expert in current and emerging web and mobile interaction design patterns and trends Strong knowledge of HTML, CSS, JS, React (next.js/Typescript/etc.), and other front-end technologies, with a solid understanding of rendering issues in modern desktop and mobile browsers

• Deep understanding of accessibility standards (WCAG) tailored to a senior audience

• Strong knowledge of Figma and other rapid prototyping tools

• Strong written and oral communication skills, with an ability to advocate for the user and drive design decisions

• Ability to thrive in a fast-paced work environment, adapting quickly and managing a dynamic workload

• Humble, curious team player with a strong desire to collaborate cross-functionally

• Previous experience in highly complex or regulated industries is a plus

Benefits

• Check out our benefits here!

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