Staff Backend Engineer

Description

• Architect and build intelligent systems that power natural, engaging conversations between users and our platform

• Transform high-level product initiatives into scalable, well-tested technical solutions

• Define scope, set technical direction, and mentor teammates on complex projects

• Guide the team through tough challenges, offer thoughtful code reviews, and contribute to a culture of continuous learning and collaboration

• Onboard new teammates and refine LLM-driven infrastructure

• Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes

• Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership

• Incept projects: identify opportunities, design solutions, and lead implementation

• Guide integration efforts with external agencies and insurance carriers

• Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths

• Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic

• Ensure scalability and performance across the platform as we continue to grow

Requirements

• 7+ years’ experience developing software in a production environment

• 4+ years’ experience in a senior engineer role

• Ability to lead projects from conception through execution

• Production experience with Javascript, Node.js and Typescript

• Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores

• Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents

• Experience in product development where you were a key decision maker

• Cross-functional leadership and collaboration experience

Benefits

• Unlimited vacation time

• 100% employer-paid Platinum-tier health insurance for employee, 65% for dependents

• Flexible Spending Accounts (FSAs)

• 401(k) retirement savings plan

• Bonuses and equity opportunities

• Budget for home office equipment

• Quarterly, fun team bonding events

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