Software Engineer

Description

• Architect and operate low-latency, high-throughput systems for live phone calls and bidirectional audio streaming • Build backend orchestration services (primarily Node.js / TypeScript, with Python or Go as needed) that integrate STT, TTS, LLMs, and telephony providers • Work hands-on with WebSockets, WebRTC, streaming audio pipelines, and real-time event processing • Contribute to our agent builder dashboard and developer tools (React / Next.js) • Integrate deeply with Twilio, SIP trunks, VoIP systems, and carrier constraints. Also handling IVRs, transfers, DTMF, call drops, and compliance edge cases • Anticipate scaling bottlenecks; drive improvements in reliability, observability, failover, monitoring, alerting, and logging • Enforce security and compliance best practices across the stack

Requirements

• 3+ years building production-grade systems • Ivy league / Stanford / MIT preferred • Deep expertise in JavaScript / TypeScript and Node.js • Hands-on experience with real-time technologies (WebSockets, WebRTC, streaming audio/video) • Comfortable owning both backend and frontend • Strong fundamentals in networking, latency optimization, and system design • Startup DNA: high ownership, execution bias, ability to ship fast in a low-politics environment • Opinionated yet pragmatic, you know when to push for elegance and when to ship • Background in real-time audio or video infrastructure • Voice AI or conversational AI exposure

Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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