Software Engineer

Description

• Seeking Software Engineering II to join our team serving successful organizations and government agencies • Lead enterprise contact center transformation from legacy to modern AWS Connect and Lex powered architecture • Embed in cross-functional teams with business leaders, senior engineers, and ML engineers to transform legacy business communications, data collection, and analysis reporting • Support existing systems to ensure performance during the transition period • Responsible for designing, developing, configuring, deploying, and testing customer contact pipelines within Amazon Connect.

Requirements

• This is an early career level role requiring between 2-4 years experience • Motivated individuals with between two and four years experience who have the drive to deliver operational excellence • Outstanding programming skills • Collegial team collaboration • Experienced with telephony systems infrastructure modernization programs • Two years of experience with in the Amazon Connect environment, including: • Typescript/JavaScript • AWS Connect, AWS Lex, AWS Lambda • Cloud deployment to AWS. • Up to four years work experience designing, developing, configuring, deploying, and testing software and applications in the preferred languages and environments • Experience working in Agile Scrum and the traditional Agile sprint work schedules • Collaborate with clients and stakeholders to understand business requirements and design technical solutions • Work closely with other team members such as data analysts, business analysts, and system architects • Bachelor's degree in Computer Science or related field is preferred • Appropriate Amazon certifications are encouraged as an indicator of competency and commitment to excellence. • Excellent problem-solving and communication skills • Ability to work collaboratively in a fast-paced environment with minimal supervision. • Preference is given to applicants located in the Chicago area.

Benefits

• Attadale offers competitive salaries commensurate with experience • performance bonus • generous paid time off • BCBS healthcare • 401(k) matching • profit sharing • dependent care accounts • mentored by experienced staff • great work/life balance • collegial team mates • interesting work to stretch your skills and capabilities.

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