Company: QualityWorks Consulting Group, LLC
Salary: Not provided
Location: , United States
• Investigate, troubleshoot, and resolve application bugs and system issues • Address confirmed defects identified through autonomous testing and human Test Engineer validation • Perform root-cause analysis for recurring and complex technical issues • Develop, test, document, and deploy reliable application fixes • Analyze application logs, APIs, databases, integrations, and infrastructure when diagnosing issues • Collaborate with Test Engineers to reproduce defects and validate implemented fixes • Address production issues and provide technical support for application incidents • Support application maintenance, upgrades, dependency updates, and security-related remediation • Participate in code reviews and follow secure coding and development practices • Maintain technical documentation for application fixes, system behavior, configurations, and integrations • Support controlled application releases and deployments • Follow government configuration-management and change-control processes • Protect government, sensitive, proprietary, and Controlled Unclassified Information (CUI) • Conduct scheduled quarterly AI/model performance reviews and tuning • Analyze AI behavior using testing results, human validation, production observations, and user feedback • Identify inaccurate, inconsistent, incomplete, or undesirable AI behavior • Adjust approved prompts, configurations, model parameters, workflows, guardrails, and integrations • Establish baseline measurements before significant tuning activities • Validate model/configuration changes in approved non-production environments • Collaborate with Test Engineers to independently validate AI behavior following tuning • Document significant model, prompt, configuration, and behavioral changes • Maintain traceability and version history for AI-related changes • Evaluate tuning results against defined quality and performance criteria • Monitor for regressions and unintended behavior following updates • Ensure model tuning complies with government security, privacy, data-handling, and AI governance requirements
• 3–5 years of professional software engineering or application development experience • Strong experience developing and maintaining production web applications • Demonstrated experience troubleshooting and resolving application defects • Strong debugging and root-cause analysis skills • Experience working with APIs, databases, integrations, and distributed application components • Proficiency in JavaScript/TypeScript, Python, Java, C#, or another relevant programming language • Experience with modern frontend and/or backend development frameworks • Experience with Git and modern source-control workflows • Familiarity with CI/CD and controlled software deployment processes • Experience collaborating with QA/Test Engineers to reproduce and resolve defects • Understanding of secure software development principles • Strong technical documentation and communication skills • Must be based in the United States • Must be legally authorized to work in the United States • Must be able to successfully complete the required background investigation and adjudication • Must be eligible to obtain and maintain the required Public Trust determination • Must be eligible to obtain and maintain applicable DoD/government information-system access, including DD Form 2875 completion and approval when required • Must complete required cybersecurity, information assurance, privacy, and security-awareness training • Must comply with government and organizational requirements governing credentials, system access, sensitive information, source code, application data, and acceptable use • Must maintain continued eligibility for government system access throughout employment when required
• Competitive salary commensurate with competence and experience • Referral bonus in accordance with existing referral programme • A collaborative team environment supported by AI
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