Software Developer

We are looking for (2) Senior Software Developers to join our AI Voice and Engage teams!

As a Senior Software Developer, you will be tasked with solving complex engineering challenges, fostering a culture of excellence through mentorship, and leading initiatives to enhance our software and team processes.

Successful candidates will be located in Vancouver, BC. This role follows a hybrid schedule. We require team members to be in the office on Mondays, Wednesdays, and Fridays, with the option to work remotely on Tuesdays and Thursdays. Our office is located in downtown Vancouver, and we believe this balance fosters strong collaboration while supporting flexibility.

About the role

As a Senior Software Developer you will:

• Work on innovative products that are reshaping the transit industry - from creating human-like voice interactions for trip booking to building sophisticated automation tools for paratransit services.
• Drive team success by setting an example through your work, providing guidance, and leading the team towards achieving results.
• Take ownership of improving our software architecture and technology, as well as refine team processes to optimize performance.
• Collaborate with and mentor engineers of all levels.
• Review code authored by teammates, enhancing code quality and maintainability.
• Actively participate in team operations, contributing ideas to meet customer needs.
• Contribute and lead design discussions related to code architecture.
• Iterate and improve current development processes to ensure top-tier uptime and efficiency.
• Ensure Engage Team achieves its OKRs by delivering high-quality, reliable features executed with velocity.

About you

You have…

• 4+ professional years of experience as a full-stack software developer;
• An ability to manage relationships and communication with many stakeholders, including internal colleagues, customers, and API integration partners;
• A strong understanding of the business and strategic factors involved in software development projects, with the ability to prioritize tasks and accurately estimate the time needed to complete your work;
• You have worked in a tech-focused company and better yet if you grew within that company;
• You have a strong history of navigating the software problem-solving process, including engaging in discussions, exploring multiple solutions, and critically evaluating each option.

It will be considered a plus:

• Experience with Javascript/Typescript;
• Experience working on SaaS platforms;
• Experience with Docker, Kubernetes and/or GCP;
• Knowledge of accessibility standards ADA, WCAG

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