Senior Frontend Engineer

The Company

Imagine a virtual customer support agent that works 24/7, speaks 109 languages, and instantly and intelligently gives customers the answers they’re looking for. You don’t need to imagine because that’s Ultimate - the world’s most powerful virtual agent platform.

Powered by industry-leading AI, a laser-focus on customer experience and a world-class team across the globe, we’re committed to bringing joy and innovation to customer service. With customers regularly ranking us #1 on G2, it’s no wonder some of the best brands in the world have already scaled their digital support with Ultimate - from Vodafone to Finnair, Gorillas to Zalando.

Role Summary

We want to fundamentally change how people work in customer service, so we need a team of world-class talent.

As a Senior Frontend Engineer at Ultimate, you’ll be an integral part of this team from day one. You’ll be instrumental in the design and development of our SaaS platform, which allows our users to design conversations and automate workflows.

Neat architecture and good software engineering practices are your guiding principles, as you believe that excellent user experience is best built over a solid codebase.

You'll work closely alongside our product managers, designers, backend and wider technical team to scale up our platform and add new features, all while keeping a strong focus on user experience.

Requirements

• You are familiar with the Web Standards and the inner workings of the browser and the internet.
• Writing tests for your code is a regular practice for you, and you encourage a testing culture in your team.
• You have strong programming skills in TypeScript and in React or similar tools (Angular, Vue, etc’).
• Server side, infrastructure and micro-frontends experience is a plus!
• You know how to approach performance bottlenecks and have the ability to come up with realistic solutions.
• You care deeply about engineering practices, as well as the end-user and your team.
• You love your job, you enjoy mentoring and enabling others and you know how to ask for help when you need it.
• You understand feedback as a tool for growth and utilize it to grow and encourage growth in others.
• You are curious and continuously learning new things that can add value to your job.
• You are a positive, proactive team player, have strong communication skills and high proficiency in English.

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